The pharmacy of tomorrow
isn't a store.
VendRx puts prescriptions where patients already are — on-demand, pharmacist-verified, and fully automated. Your prescription. Your choice. Right here, right now.
In service at MultiCare, Washington
A sampling of our customers
In plain terms
What is VendRx?
VendRx is an automated pharmacy dispensing platform. A secure, software-controlled unit sits inside a hospital, urgent care, physician practice or campus health center, and patients leave with their prescription in hand instead of making a second stop at a pharmacy.
VendRx is not a pharmacy and does not replace one. A licensed pharmacist at a partner pharmacy reviews and verifies every prescription; the VendRx unit stores that verified medication and releases it to the right patient. It is an extension of the pharmacy, placed where care already happens.
- Used in
- Emergency departments, urgent cares, family practices, health systems, university health centers
- Dispensed by
- Licensed pharmacists at partner pharmacies, available by phone or video in English and Spanish
- Track record
- More than 90,700 completed dispenses with zero documented wrong-medication releases
- Footprint
- Completed security reviews in 12+ states
- Integrations
- Epic App Orchard certified, Surescripts e-prescribing network
The pharmacy model was designed for a world that no longer exists.
of prescriptions are never filled after leaving the doctor
Viswanathan et al., Annals of Internal Medicine, 2012
in avoidable U.S. health care costs each year attributed to patients not taking their medication
Iuga & McGuire, Risk Management and Healthcare Policy, 2014
"Getting your prescriptions has always been too hard — and it's getting harder."
Three steps. One visit. Done.
Prescription Routed
The prescriber sends it through the e-prescribing system the clinic already uses.
Pharmacist Consult
A licensed pharmacist reviews it and is available by phone or video, in English or Spanish.
Picked Up On-Site
The patient confirms who they are at the unit and leaves with the medication.
"An extension of your pharmacy — not a replacement."
It runs on what you already have: your pharmacy relationships and the clinical workflow your staff already follows.
Considerably safer than the legacy way of doing things.
At the front panel
- Touchscreen. The patient confirms who they are. Every screen runs in English and Spanish. Questions for the pharmacist go by phone or video, never through this screen, so the conversation stays private.
- Card reader. Takes any amount due at pickup.
- Release bay. The container comes out only after the patient's identity is confirmed.
Inside the cabinet
- Barcode verification
- Every container carries a data matrix code for its NDC, lot, expiration and serial number. If it can't be verified, it can't be released.
- Temperature and humidity
- Monitored continuously. A deviation shuts the unit down to protect the medication.
- Recall lockout
- A recalled product is blocked from release across the network, then pulled at the next restock.
- No PHI on the device
- Patient data stays in the cloud. Nothing about the patient is stored on the machine.
90,700+ completed dispenses to date, with zero documented wrong-medication releases.
Try the patient side: an interactive walkthrough of a pickup →
Already deployed.
Already working.
- Intermountain HealthUtah
- Banner HealthArizona
- MultiCareWashington
- Lee HealthFlorida
- Colorado Primary CareColorado
The first-line pharmacy network.
Patient Choice
At every checkout, patients choose where to get their medication. No provider bottleneck. No mandatory detour. Just access.
First-Line Pharmacy
Specialty handles the complex cases. Everything else flows through VendRx — faster, safer, and closer to the point of care.
Everywhere
Dollar Generals. Urban centers. Campus clinics. Employer health centers. Anywhere patients need care, VendRx can be there.
You're in control. You have autonomy to drive your prescription experience. It's your medicine, available right where you are.
— Russell McKee, Co-Founder
Common questions
Short answers on how VendRx works, who dispenses, and how patients stay safe.
Read all questionsWhat is VendRx?
VendRx is an automated pharmacy dispensing platform. It places a secure, software-controlled medication unit inside hospitals, urgent care clinics, physician practices and campus health centers, so patients leave with their prescription instead of making a second stop at a pharmacy. VendRx is a technology platform, not a pharmacy or a healthcare provider: licensed pharmacists at partner pharmacies do the dispensing, and the VendRx unit securely stores and releases the verified medication.
Is a pharmacist involved in every VendRx prescription?
Yes. A licensed pharmacist dispenses and VendRx vends. The pharmacist at a partner pharmacy performs the clinical review and verification for each patient under state law. The VendRx unit stores pre-packed, pharmacist-verified medication and releases it to the right patient at the right time.
How does VendRx make sure patients get the right medication?
Every container is identified by a data matrix barcode that encodes its NDC, lot number, expiration date and serial number. If a container cannot be verified, it cannot be released. Across more than 90,700 completed dispenses, VendRx has zero documented wrong-medication releases.
Does a VendRx unit store patient health information?
No. Patient information lives in the cloud-based prescription record and nothing is retained on the machine itself. The platform is built to be HIPAA compliant by design.
Is VendRx available in my state?
Pharmacy regulation is set state by state, so it depends on where you are. The VendRx availability map shows where units operate today and how each state treats remote and automated dispensing. Confirm what is permitted with your state board of pharmacy.
Ready to reimagine pharmacy?
Choose your path. We'll handle the rest.
Talk to your doctor or clinic about bringing automated dispensing to your visit.
Read the FAQExplore integration options, formulary setup, and deployment timelines for your facility.
View provider infoExplore investment, distribution, or co-deployment opportunities across our growing network.
Get in touch